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Customer Care Representative (f/m/x)

Clario | Budapest | HU

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Clario with the position of Customer Care Representative (f/m/x) - Clario which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Care Representative (f/m/x) - Clario below matches your qualifications. Good Luck: D

Document every customer interaction in a detailed and structured manner. Handle re-supply and report requests in a timely and efficient manner....

Join our Hungary team as a Customer Care Representative (f/m/x) to provide world-class customer service over the phone in support of clinical trials deployed at hundreds of clinical sites worldwide. What we offer:
  • Competitive compensation + shift allowances
  • Attractive benefits (security, flexibility, support and well-being)
  • Engaging employee programs
  • Remote working & home office allowance
  • OTP Szép Card
  • Full and extensive training course
In this role, you will:
  • Receive phone calls or other communications from clients requesting assistance. Evaluate the situation and provide accurate resolution to the issue.
  • Document every customer interaction in a detailed and structured manner
  • Maintain and update our internal knowledge base and other sources
  • Handle re-supply and report requests in a timely and efficient manner
  • Assist clients with any technical problems with our equipment
  • Troubleshoot transmission or other equipment usage problems
  • Provide recommendations for service set-up, usage and troubleshooting
The ideal candidate will offer:
  • Availability to work full time and shifts (rotations to occur every four weeks and are expected to include morning, evening, weekends, and/or holidays as assigned, premium pay will be provided to accommodate the rotating shift)
  • Must have excellent written and spoken English language skills
  • Good knowledge in one or more additional languages like French, Spanish, Italian, Portuguese or German are preferred
  • Good capacity for teamwork
  • Ability to work independently and demonstrate initiative in resolving issues
  • Patience and Customer Service skills in difficult situations and the ability to defuse potentially stressful situations for Clario clients
  • Effective written and verbal communication skills; able to speak well and represent Clario in a professional manner
  • Working knowledge of MS Office tools
At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives. We value the contribution each of our people brings. It’s only through our people that we can continue to innovate technology that will shape the future of clinical trials.

Information :

  • Company : Clario
  • Position : Customer Care Representative (f/m/x)
  • Location : Budapest
  • Country : HU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Care Representative (f/m/x) job info - Clario Budapest above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Care Representative (f/m/x) job info - Clario Budapest in 02-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 02-05-2024

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