English Speaking Customer Service Representative

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Thermo Fisher Scientific with the position of English Speaking Customer Service Representative - Thermo Fisher Scientific which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information English Speaking Customer Service Representative - Thermo Fisher Scientific below matches your qualifications. Good Luck: D

Requires a high school diploma or a Government Body award. Relevant customer service experience required, preferably in a call centre/office environment.

About Thermo Fisher Scientific:

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of $25 billion. Each one of our 75,000 extraordinary minds has an outstanding story to tell. Join us and supply to our unusual mission—enabling our customers to make the world healthier, cleaner and safer.

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

Based at the new Shared Service Center in Budapest, the Customer Service team is supporting our clients throughout the lifecycle including the administrative, quotation and order fulfillment phases. Customer Service Reps provide outstanding customer service, promptly and accurately when responding to internal and external customer requests.

What will you do?

• Handles inquiries via email and phone from customers and/or internal parties.

• Performs order management activities: order entry, price checking, order clearing aligned with company’s policies, prepare vital shipping documentation, etc.

• Provides assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, repair/calibration request, product changes or returns, accounts receivable collections, invoicing requirements.

• Resolves problems by applying established policies, procedures and tactics and using pro-active communication across internal network of multiple product lines

• Assesses individual customer requirements and direct activities to appropriate departments

• Deals with customer complaints efficiently and expertly as per the service level agreement

• Fosters an environment which promotes the company’s goals, encourages continuous improvement, and builds customer relationships.

• May be required to perform other related duties as required and/or assigned

How will you get there?

• Proficient Microsoft Office user

• Strong written and verbal communication skills

• Have the ability to identify and solve problems and to multi-task under deadlines

• Possess self-motivation, enthusiasm, a positive attitude and perform as a teammate

• Display attention to detail and accuracy in the workplace

• Good organizational skills and the ability to prioritize effectively

• Demonstrate judgment, tact, and diplomacy in dealing with internal and external customers

• Work on own initiative on daily routine tasks as well as solving system issues

• Fluency in English is required, any additional European language is a plus

Experience:

• Relevant customer service experience required, preferably in a call centre/office environment

• Experience with Oracle or SAP preferred but not essential

Education:

• Requires a high school diploma or a Government Body award. A Bachelor’s Degree is preferred but not essential, candidates with relevant experience and knowledge will also be considered.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Information :

• Company : Thermo Fisher Scientific
• Position : English Speaking Customer Service Representative
• Location : Budapest
• Country : HU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the English Speaking Customer Service Representative job info - Thermo Fisher Scientific Budapest above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies English Speaking Customer Service Representative job info - Thermo Fisher Scientific Budapest in 29-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.