GIAM Operations Senior Analyst - Spanish speaking

The GIAM Operations Senior Analyst - Spanish speaking is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citis data security policy.

What you will do:

• Provide core customer service support for assigned applications and systems.
• Initiate process changes and improvements that increase operating efficiency based on the Lean methodology.
• Complete moderately complex projects end-to-end, utilizing tools and methodologies.
• Provide guidance regarding Information Security concepts and policies (IS/GIDA policies and guidelines), recommend and implement day-to-day work.
• Identify, register and resolve potential compliance issues, including accurate closure and inventory tracking.
• Understand and apply complex decision-making processes by seeking out input from stakeholders and comprehending risks in decision making.
• Communicate the need for change, involve stakeholders in the change process and apply change theory to complete successful adoption.
• Coach team member, identify development needs and identify resources to recommend stretch capabilities.

Your profile:

• 0-2 years of relevant experience.
• Bachelor’s degree/University degree or equivalent experience.
• Fluent in English and Spanish.
• Certifications preferred.
• Advanced proficiency with Microsoft Office tools and software.
• Consistently demonstrates clear and concise written and verbal communication.
• Proven analytical skills.

What we can offer you:

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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