International Billing: Operations Associate

International Billing: Operations Associate (English only)

Job Req ID: 33123 Posting Date: 8 May 2024 Function: Corporate Functions Unit: Finance, Strategy & Business Services Location: Building 31, Budapest, Hungary Salary: Competitive
What youll be doing:

• Have full ownership on end-to-end (bill to cash) billing of your own customer portfolio.
• Receive invoices from our customers that you need to validate in order to ensure that the costs occurred are valid.
• Ensure that customer and supplier disputes are investigated, discrepancies are picked up and resolved in a timely manner.
• Arrange settlements: initiate payments or collect outstanding amounts to and from partner companies in your portfolio within the given timeframes.
• Build and maintain outstanding relationship with both internal and external customers, stakeholders and provide an excellent customer experience.
• Home office is available twice per week in this role.

This role will suit you if you have the following skills:
Soft skills:

• Ability to meet the customers’ needs in line with the business requirements.
• Focusing on the objectives and the required outcomes of the processes while delivering an excellent service.
• Working with a cooperative and positive attitude in a group setting to achieve common goals.
• Ability to comprehend and to oversee various aspects of a problem or a situation.
• Taking the responsibility and the consequences of making decisions.
• Focusing on all aspects and details of a task and delivering your output with a high level of accuracy.
• Ability to find root causes of problems and to focus on their quick and efficient resolution.
• The ability to work independently.
• Full ownership of the accounts in your portfolio.

Professional skills:

• Bachelor’s degree or equivalent work experience (preferably finance, accounting or business management area).
• Good knowledge of MS Office Applications, basic Excel skills.
• Experience in Billing, Customer Service, Account Management or Accounts Payable is an advantage.

Language skills:

• English on a fluent level is a must.
• Any other European language on a conversational level is an advantage.