Client Manager

Tradewind ( www.tradewindfinance.com ) is an international trade finance company that provides tailored working capital solutions for small and medium-sized enterprises worldwide, empowering them to grow their businesses through international trade. For over 20 years, with local expertise through 20 offices in 14 countries, Tradewind has been providing liquidity for companies across all continents with our customized cash flow solutions.
We are looking for a client manager for the Tradewind Group to accompany and guide our international clientele. Location Budapest.

Client Manager
Responsibilities and Tasks

Be a “360 degree” point-of-contact liaison between client and internal teams – understanding and balancing clients’ needs and against internal risk controls, policies and operational requirements
Provide professional service and solutions for our customers
Receive, process, and submit client funding requests, as a ‘first-line loan officer’ to the Operations Team
Update client daily regarding all account-related information and developments
Maintain high-degree of client satisfaction and high-rate of client contract renewals
Develop referrals and leads from client relationships, to pass on to business development team
Engage in high-level problem solving, and proactively introduce solutions to clients
Become an expert on clients’ businesses and industries
Demonstrate a calm, professional demeanour at all times in a sometime high-stress environment
Other assignments as required

Qualifications

University / college degree
5 to 10 years work experience in Key Account Management, Claim Management or Trade Finance in major industries

Skills required

Professional, customer-focused, affable, and self-assured demeanour on the phone
Business experience with international clients
Team-minded, solution oriented and stress resistant
Ability to work with numerical data and precision
Ability to think outside the box
Strong personality
Strong verbal skills
Client centric approach
Excellent skills in spoken and written English
Integrity and loyalty

What we offer?

A position in which you can develop your horizon within a vibrant international organization
On the job and product training
Competitive salary & bonus based on performance
Varied tasks and the opportunity to drive forward a long-lasting, sustainable financial product that offers great benefit to the economy.

Location

Budapest

If you are interested, please contact Ms. Klarissa Blatnik.
Send her your resume by clicking the Apply button.
We will contact only applicants that qualify for an interview for the offered position. All personal data provided by you is protected accordingly to the personal data protection law and will be used only for the selection of the candidates for this job advertisement.