Documentation Project Manager (m/f/d)

The Documentation Services team is looking for an enthusiastic and motivated candidate for the position of Documentation Project Manager (m/f/d).

The successful candidate will be in-charge of managing the entire lifecycle of multiple documentation projects in a fast-paced environment in close collaboration with the talented global in-house technical writing team, ensuring timely delivery and maintaining quality standards. Also, a successful candidate will help the Documentation Project Management team build a pathway to using an external technical communications partner network.

DUTIES AND RESPONSIBILITIES

• Strong leadership presence and ability to build and maintain critical relationships
• Collaborate with internal stakeholders to understand project prioritization, requirements, and deadlines
• Create and manage product documentation project and initiative roadmaps for your domain
• Conduct comprehensive project analysis and make staffing decision based on project type, scope, budget, and potential challenges
• Develop project timeline and assign projects and tasks accordingly
• Provide clear instructions and guidelines to ensure alignment with project requirements
• Monitor multiple project statuses and manage risks, using Scrum and project check-ins with the writing team
• Facilitate effective communication and collaboration for successful project delivery
• Closely collaborate with external partners and internal team to ensure quality standards are maintained
• Leverage toolchain and technology to optimize efficiency and maintain consistency
• Maintain detailed project documentation and provide regular updates on project progress, milestones, and potential issues
• Report on project delivery and drive retrospective sessions for continuous improvement
• Identify continuous improvement opportunities and work with the appropriate stakeholders to implement them
Analyze and report on data trends for project time, effort, and content quality per project

REQUIREMENTS

• 3 years project management experience
• Strong knowledge of technical documentation, lifecycle management, and project management tools
• Strong knowledge of data analytics
• Strong customer service and problem-solving skills
• Strong business acumen
• Great communication skills
• Possess a bias towards proactivity, alignment, and action
• Ability to work under pressure under tight deadlines without sacrificing the T&M Core Values
• Strong organizational skills, including ability to multitask, detail-oriented, work tracking, knowledge capturing and documentation, etc.
Possess a team-oriented way of working

ADVANTAGE

• Formal training in Project Management (PMI certification, etc.)
• Experience as a technical writer, UX writer, etc.
• Experience working in a fast-faced global environment
• Knowledge of technical communication industry trends and evolution
Knowledge of SEO

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Why NI?
There are many reasons to consider joining a company. Key among them are the people, the ideas, and the technology. At NI, we believe in the power and potential of connecting the three to create a path to success.
The people : We’re looking for curious and creative problem solvers who value diversity and fresh perspectives, are bold and kind, and willing to take chances.
The ideas : What did you want to be when you grew up? Did you want to program robots? Build flying cars? Leave the world better than you found it? At NI, we build on the big ideas of big dreamers to make their visions a reality.
The technology : With our tailored, software-connected approach, we support our customers through all phases of the product development cycle. From 5G and medical innovations to autonomous driving and the future of space travel, we help our customers Engineer Ambitiously every day.
We’ve long been globally recognized as a top employer. Our compensation and benefits are very competitive, as are our modern workspaces, career development and mobility opportunities, and a culture that fosters belonging and emphasizes community giving. We encourage our teammates to challenge the status quo and collaborate with one another to build innovative solutions.
No matter your career path, we’re here for you, for each other, and for the next generation of innovators who think bigger, aim higher, and go faster.
Are you up for the challenge of helping shape humanity for the next 100 years? If so, let’s get started, and let’s Engineer Ambitiously together.

We are changing how we work by offering more flexibility. NI has decided to take a hybrid approach (working both on- and off-site) at an aggregate level. We know that different roles have different requirements, so we’re embracing a full range of options.