Accounts Receivable Analyst

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is seeking a detail-oriented A/R Analyst to join our Accounts Receivable team based in the Columbus, OH, area. As a part of this position, you will be required to work closely with customers to resolve any questions, concerns, or disputes to ensure timely payment of invoices. This role requires the willingness to work cross-functionally with all departments, including Sales, Services, and Revenue. A successful candidate must have the ability to operate effectively in a fast-moving environment and views customer success as the number one priority. What You’ll Do

• Manage B2B customer portfolio and reduce delinquent accounts for global customers
• Responsible for responding to external customer and internal customer inquiries regarding invoices, payments, discrepancies, and contract clarification requests electronically and/or by phone if necessary
• Invoice creation and delivery
• Work closely across the finance team to help improve overall processes, driving efficiency and improvement/monitoring of internal controls for tasks within billings and collections

Requirements

• 3+ years of A/R and portfolio management experience
• 2+ years of B2B-specific collections experience
• Strong communication, written, and interpersonal skills
• Self-starter that can analyze and resolve situations independently
• Demonstrates ability and willingness to meet business-critical cash goals and close deadlines

Nice to Have

• Experience with Microsoft Excel
• Experience working with NetSuite and salesforce.com
• Software or SaaS collections experience

Perks & Benefits

• Allocations for continuous learning and development
• Allocation for charitable giving
• Fitness/Wellness reimbursement program
• Flexibility and autonomy to Work From Anywhere
• Healthy, free, provided lunches and snacks every day
• Onsite gym with free fitness classes offered daily
• Lunch & Learn programs and other regularly scheduled social events

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.