Order Handler with technical knowledge

Your primary purpose in this job will be to support the in-country sales organization(s) to achieve sales targets by responding to customers inquiries and reach their satisfaction.

In this Role, Your Responsibilities Will Be:

• Respond to sales inquiries from customers by ensuring timely and complete entering of orders.
• Acknowledge orders for customers, advise about any delays of the shipment. Review and process change requests..
• Expedite factories to make sure items are delivered on time.
• Process and issue invoices.
• Look for continuous improvement opportunities, maintain and improve customer satisfaction.

• Sophisticated knowledge of English
• PC skills are necessary: Word, Excel, Outlook
• Technical knowledge or background
• We require customer focus behavior and excellent communication and interpersonal skills.
• You use knowledge of business drivers and how strategies and tactics play out in the market to guide actions.
• You gain insight into customer need.
• You credit others for their contributions and accomplishment

• University or college degree would beneficial (even in technical field)
• Sales or customer service-related experience is an advantage
• German language skill is a plus

Our location we offer the following benefits:

• Accessible workspace for disables with wheelchair
• Benefit for commuting
• Free sporting opportunities
Possibility for 2 days/week Home office work!

We understand the importance of work-life balance and are dedicated to supporting our employees personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to build a workplace that is supportive and rewarding.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, which inspires innovation and brings the best solutions to our customers.

We encourage and support several Employee-led Resources Groups that promote a diverse and inclusive workplace, among them Women Impact Network, LGBTQ+A and Somos.